Privacy policy

Effective date: October 10, 2026

This translation is for reference only. In case of any discrepancy, the Japanese version prevails.

World Service Co., Ltd. (“we”) sets out this policy for handling personal information in “Kaisha Web (kaishaweb.com)”, our website and customer management service (the “Service”), in compliance with Japan’s Act on the Protection of Personal Information and other applicable laws.

1. Information we collect

Name, company or business name, address, phone number and email address
Content of inquiries and consultations
Contract and payment information
Usage history, access logs, IP address, cookies and other device information

2. Purposes of use

To provide, build, maintain and support the Service
To respond to inquiries and contact you
To bill and confirm payments
To improve the Service and develop new services
To inform you about the Service and related services (we stop on request)
To comply with legal obligations

3. Data stored in the customer management system (CRM)

Data you register in the Service’s CRM, including personal information of your own customers, is handled only to provide the Service on your instructions and never for any other purpose. Each customer’s data is kept separate, with appropriate access controls and backups.

4. Disclosure to third parties

We do not provide personal information to third parties without consent, except as required by law.

5. Outsourcing

We may outsource work such as server operation, payments and email delivery. In such cases we supervise contractors as necessary and appropriate.

6. Security measures

We take necessary and appropriate measures, including encryption (SSL), access control and staff training, to prevent unauthorized access, loss, leakage or alteration of personal information.

7. Cookies and analytics

Our website may use cookies and analytics tools to improve usability and understand usage. You can disable cookies in your browser settings.

8. Requests regarding your information

We will respond promptly, in accordance with the law, to requests for disclosure, correction, addition, deletion or suspension of use of your personal information after verifying your identity. Please contact us below.

9. Changes

This policy may be revised in response to changes in law. Revisions take effect when posted on this page.

10. Contact

World Service Co., Ltd. (ワールドサービス株式会社)
〒444-0943 愛知県岡崎市矢作町西林寺24番地
Email: support@kaishaweb.com